Customer portal
Manage your license
Sign in to download your installer, recover your key, release an old PC, or purchase more capacity. Nothing is emailed as an attachment.
Use the purchase email and customer-portal password created at checkout. Repair-shop desktop usernames and passwords do not sign in here.
Customer portal
Reset your password
Enter the purchase email. If it is registered, we will send a reset link that expires in 30 minutes.
Customer portal
Choose a new password
Customer portal
License
What you can do here
Your license key is delivered by email. Sign in here whenever you need the installer, more capacity, or help releasing a PC.
System download
This is how you get the software. No installer is attached to purchase email. The download is a ZIP with the small installer plus its ticket for the latest build covered by your update period.
After download: extract the ZIP, run UltimateRepairSystem_Installer.exe from that folder (keep the .ticket.json beside it), choose your options, and continue. The installer downloads the full application package during Install, then opens the Setup Wizard.
Windows or antivirus may warn on a new publisher download until the installer is Authenticode-signed. Prefer "Keep" / allowlist urs.wks-hq.com only if you trust this portal.
Update coverage through: -
License key
Revealing the key is recorded in your license history. Keep the full key private.
Activated PCs
Release a PC when it is retired or replaced so another workstation can activate.
Business profile
Owner name and purchase email are locked to protect license ownership. Contact support when either must be corrected.
Buy more capacity
Add licensed PCs or named technicians, or renew support and update eligibility for one year.
Refer someone
Share your customer code. When a new buyer enters it at checkout and completes payment, you earn a referral reward paid through Stripe Connect to your connected bank or debit account.
Recent referral payouts
Email support
Send a request with your company and license details already attached. Support replies to the email on this license.